Auditors credited the improvements in the Social Security system to a new telephone customer service system, changes in ...

SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

CMSWire Advisory Board members reveal why operating models, decision rights and trust define the next era of CX.

Usually, drivers would need to buy their own container of fluid to manually refill. These bottles would be commonly made of ...

The review conducted by the Office of the Inspector General examined the SSA’s national 800-number telephone system and concluded that overall service improved during fiscal year 2025. According the ...

Data from the State Administration for Market Regulation showed that in 2024, consumers filed 6,969 complaints related to intelligent customer service in the e-commerce after-sales sector, an increase ...

How does a home warranty work? This homeowner's guide covers everything you need to know from submitting a claim to paying ...

Denver Post Newsroom: 303-954-1201 or [email protected] News tips: denverpost.com/news-tips Customer Service: Customer service is open Monday-Friday from 6:30 a ...

Adam Hayes, Ph.D., CFA, is a financial writer with 15+ years Wall Street experience as a derivatives trader. Besides his extensive derivative trading expertise, Adam is an expert in economics and ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

The main reasons RAM is the only PC component that commonly comes with a lifetime warranty are that the DRAM chips used in ...

The U.S. Postal Service's plan to raise cash by opening its distribution centers to other shipping companies could backfire, ...