Coinbase Global Inc. Chief Executive Officer Brian Armstrong said that a former customer service agent for the largest US ...

AI swarm agents are transforming small business operations. Learn how coordinated AI teams can automate entire workflows ...

AI agents are moving rapidly from experimentation to everyday business use, but choosing the right platform can feel ...

Agentic AI is poised to dismantle the friction that companies quietly depend on to nudge consumers into giving up.

An ex-agent has been arrested in India in connection with the $400 million Coinbase hack, with Brian Armstrong praising the ...

Data from the State Administration for Market Regulation showed that in 2024, consumers filed 6,969 complaints related to intelligent customer service in the e-commerce after-sales sector, an increase ...

AI agents that run 24/7 can answer questions, help customers complete purchases, and give human teams room to focus on the ...

Digital beings are coming into parity with the way humans think,” says Chetan Dube, an AI pioneer and the CEO of Quant.

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

SINGAPORE, Dec. 24, 2025 /PRNewswire/ -- Sobot ranked in 252 reports and earned 32 badges in G2 reports for Winter 2026, ...

Flexible Work Opportunities for Customer Support Professionals Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ – December, 2025 – Liveops, a leader in flexible customer ...