ShipStation reports e-commerce returns management can shift from a cost center to a loyalty driver through technology and ...

For many companies, one of the most challenging aspects of growth is dealing with the increased demand for customer support.

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

The U.S. Postal Service's plan to raise cash by opening its distribution centers to other shipping companies could backfire, ...

The Customer Service Department inside Flint City Hall is closing to the public on Wednesday, Dec. 17, to allow employees to complete internal updates and service coordination.

Lara Pritchard, a Charter Communications spokesperson, said the layoffs will not affect service for Spectrum customers in Maine.

THE MTA ANNOUNCED Monday it has opened five new Customer Service Centers at subway stations in The Bronx, Manhattan and Brooklyn.

The Michigan Public Service Commission voted, with conditions, to approve the special contracts requested by DTE Electric for ...

Charlotte County Utilities changes service hours for December 17; phone and in-person services to open at 11:30 a.m. Contact ...

A proposed data center in Saline Township, Michigan, is moving forward after DTE received approval to supply power.

Japanese e-commerce giant Askul Corporation has confirmed that RansomHouse hackers stole around 740,000 customer records in ...