The Trump administration has touted some service delivery projects and launched a design initiative, but it has also fired ...

SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

Amtrak closed its Fiscal Year 2025 (FY25, Oct. 1 2024 – Sept. 30, 2025) on Sept. 30 with “record ridership and ...

"Scooter’s Coffee’s 2025 loyalty program revamp boosts rewards, speeds service, and reduces discounts for top customers." ...

Supposedly commercial air travel is back to normal, good for anyone coming in for the Mortgage Bankers Association of St. Louis event tomorrow and Thursday’s Mortgage Bankers Association of Kansas ...

Global Payments (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced it has joined forces with Uber Eats to help restaurants in the U.S. and Canada deliver ...

The Human Experience combines customer and employee experiences into a new framework for delivering satisfaction at scale.

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

A customer service specialist is expanding its operations in Seaham following a series of contract wins. ResQ, one of the ...

UK retail giant Kingfisher says Optimizely, a digital experience platform (DXP), has enabled it to test and perfect multiple ...

This National Entrepreneurship Month, Entrepreneur heard from eight business leaders about the valuable lessons they took ...

UJET, a leader in AI-powered contact center innovation, today announced the acquisition of Spiral, a conversational analytics ...