How To Reskill For The AI-Driven Human Skills Revolution

AI is changing how work gets done. Learn how organizations can reskill teams with the human skills that drive clarity, trust ...
IT-Online

Investing in your people is a crucial step to improving customer service

The field of customer service is undergoing a profound transformation with the proliferation of communication channels, and as businesses increasingly adopt artificial intelligence (AI) and automation ...
BusinessMirror

Salesforce opens Manila HQ to maximize local AI, CRM skills

MAJOR artificial intelligence and customer relations management (CRM) solutions provider Salesforce on Tuesday announced the opening of its Manila headquarters that will capitalize on the country’s ...

‘Taught Me How to Hustle’: 8 Business Leaders Reveal Big Lessons From Their First Jobs

This National Entrepreneurship Month, Entrepreneur heard from eight business leaders about the valuable lessons they took ...
The Manila Times

Hino Motors PH holds national skills contest to promote technical excellence

HINO Motors Philippines (HMP) recently held its annual Hino National Skills Contest at the Hino Excellence Center in ...
Manila Standard

Unity and excellence take center stage at Hino National Skills Contest 2025

Hino Motors Philippines (HMP) has hosted its annual Hino National Skills Contest recently at the Hino Excellence Center in ...
The Daily Overview on MSN

Fifteen skills that keep you ahead at work

In today’s rapidly evolving job market, staying ahead requires a keen understanding of the skills that are in demand.
gna

UNICEF, Ghana TVET Service unveil landmark study to bridge skills gap in Ghana’s labour market

Kumasi, Oct. 5, GNA – The United Nations Children Fund (UNICEF) in Ghana and the Ghana TVET Service have released a landmark study that exposes critical gaps between the skills taught in Technical and ...
IEEE

End-Cloud Collaboration Framework for Advanced AI Customer Service in E-commerce

Abstract: In recent years, the e-commerce industry has seen a rapid increase in the demand for advanced AI-driven customer service solutions. Traditional cloud-based models face limitations in terms ...
Business Wire

Fibernow Elevates Customer Service to Match Its Best-in-Class Fiber Technology

MIAMI--(BUSINESS WIRE)--Fibernow, a leading fiber broadband provider backed by DigitalBridge Group (NYSE: DBRG), has implemented a series of strategic enhancements to its customer service operations, ...
usace.army.mil

The power of service and opportunity in transforming military skills into civilian success

Rock Island Arsenal, Ill.—Matt Nicholas’ transition from active-duty U.S. Navy Sailor to U.S. Army Civilian exemplifies the lasting influence of service, the strength of legacy, and the boundless ...
Built In Chicago

The Skills That Power Customer Success at EDGE

What do Benjamin Franklin and Steve Jobs have in common with people who are great at customer success? They are all polymaths — at least to some degree. People who are polymaths have a wide range of ...