Ouros Jewels Announces Expanded International Presence and Consolidated Service Infrastructure

Ouros Jewels, a fine jewelry brand founded in 2018, has announced an expanded international presence and a consolidation of ...
Sunderland Echo

Seaham based contact centre ResQ announces huge 50 jobs boost for town

Seaham based contact centre ResQ has announced it is creating up to 200 new jobs in the town after securing new “major ...

Customers are turning the tables on call centers with their own robot voices

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

Ovatu Wins a 2025 Global Recognition Award for Outstanding Customer Service Excellence

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

I scammed my internet provider to try to lower my bill

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

Rogers clients complain of customer service nightmare, spending hours on hold to resolve simple issues

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

20 startups reshaping AI-powered customer engagement — honored in Twilio’s 2025 Searchlight Awards

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...

Zedcor Inc. Reports Quarterly Results, Including $16.0 Million in Revenue and $5.7 Million in Adjusted EBITDA for the Third Quarter 2025

Zedcor recorded $16,020 of revenue for the three months ended September 30, 2025. This compares to $9,152 of revenue for the three months ended September 30, 2024. The revenue increase of 75% year ...