Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Unifor, which represents thousands of WestJet employees in Calgary, Vancouver and Toronto, claims that approximately 400 ...

The application period is open until November 19, 2025, at 11:59 p.m.

"Wrong order delivery. Talked to customer care and has refused refund/replacement when a vegetarian receives non-veg food. It ...

I tested Sezzle’s customer service chat—real people, fast help, and secure support that actually solves problems. Here’s what really happened.

ENERGY suppliers have been told to boost customer service after compensation payouts hit £35million. The boss of industry ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

Companies aren’t just shrinking products, they’re shrinking service too — less housekeeping, weaker rewards, and more ...

A Reddit user shared screenshots of his frustrating chat with Zomato’s AI-powered customer support, claiming he “broke” the ...

The YMCA of Owen Sound Grey Bruce is opening a new support services office in Port Elgin. Director of Community Initiatives, ...

AI is transforming Australia’s insurance sector, driving efficiency, better customer experiences and stronger fraud detection ...