The IT service and support industry is evolving, with IT service management and customer support converging like never before. Today at Service Management World, HDI, the most trusted authority in ...
Ouros Jewels, a fine jewelry brand founded in 2018, has announced an expanded international presence and a consolidation of ...
Seaham based contact centre ResQ has announced it is creating up to 200 new jobs in the town after securing new “major ...
"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...
Contact centre specialist, ResQ, is creating 50 jobs at its Seaham site, with plans for up to 150 more early next year after ...
Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...
Zedcor recorded $16,020 of revenue for the three months ended September 30, 2025. This compares to $9,152 of revenue for the three months ended September 30, 2024. The revenue increase of 75% year ...
November 7, 2025) – Rest Easy Pest Control announced the implementation of an internal customer relationship management (CRM) system developed under the direction of Marketing Director Lidiya Shuppert ...
Fido customers are speaking out after another round of price increases, with one subscriber saying it’s the second time their ...
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