Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Detailed price information for Freshworks Inc Cl A (FRSH-Q) from The Globe and Mail including charting and trades.

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...

Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot ...

The economics of the software package era were interesting. Each version of a given software package was to be written, ...

Quack, the proactive agentic AI platform for customer support, today announced that Yotpo, a leading eCommerce marketing platform, has renewed its contract after successfully implementing Quack's ...

Samsung is expanding its Care+ service to include extended warranty plans for home appliances like refrigerators and washing ...

Five AI-focused Internet Software stocks, PLTR, SNOW, DDOG, TEAM and ZM, are set to capitalize on digital transformation ...

The R1S, built to conquer the wilderness, was defeated by a simple component failure 2,000 miles from the nearest service ...

Behavior-tracking software firm Amplitude Inc. today announced the launch of AI Feedback, a customer feedback engine using ...

Nearly every established seller of enterprise tools started marketing the same general-purpose AI agents that aim to handle everything from drafting emails to customers to resolving IT service tickets ...