The success of a business is directly related to customer satisfaction, so prioritizing customers and building sustainable ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

In October 2025, a screenshot circulated on social media that allegedly showed a Campbell's Facebook page responding to a homophobic comment. The image purportedly captured an exchange between a user ...

YOUR SCREEN. ALL RIGHT. HIGH COST, UNEXPECTED FEES AND PENALTIES. THAT’S WHAT RESIDENTS THOUGHT A NEW CUSTOMER SERVICE CENTER WOULD ADDRESS. WHEN IT COMES TO THE BELLE CHASSE BRIDGE TOLLS. YEAH, ...

CINCINNATI, October 14, 2025--(BUSINESS WIRE)--Fifth Third (Nasdaq: FITB) has been recognized as part of the 2026 Forbes Best Customer Service List. This is the third consecutive year Fifth Third’s ...

Update, October 10, 2025: Discord has confirmed 70,000 users were affected by a recent data breach affecting a third-party customer service provider. In a statement shared with The Verge, the platform ...

In the experience economy, the face of brand trust is not a glossy ad campaign or a clever loyalty programme. It’s the moment when the customer is desperately trying to resolve a credit card issue and ...

FLINT, MI -- The Customer Service Department in Flint City Hall will be closed to the public on Friday, Sept. 26, according to an announcement from the city. A spokesman for the city said the closure ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

CLINTON, Iowa — A longtime Clinton Hy-Vee employee has been recognized with the company’s highest honor for customer service. Jody Turner, who has worked at the Clinton Hy-Vee since 1998, was named a ...

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