Australia's TPG Telecom on Tuesday said a customer died after their Samsung mobile phone running out-of-date software failed ...

The banking watchdog has hiked the limit for customer protections if their provider collapses to £120,000 from £85,000.

Q2 Holdings, Inc. is targeting double-digit revenue growth, substantial EBITDA margin expansion. Learn more about QTWO stock ...

Banks are moving beyond fraud detection and chatbots, using artificial intelligence to streamline operations, strengthen ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Netcoins, Canada’s premier regulated cryptocurrency platform, achieves major milestones with lifetime transaction volume ...

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

The rapid advance of financial-technology companies in Africa could help traditional lenders enhance their customer service, ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

Canada has long had a problem with dirty money in its economy, whether in banking or real estate, but the advent of anonymous ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...