If someone were to ask me how important is customer service in today’s digital day and age, I’d argue it’s more important than ever. And I’m not going on a limb when I say that—83% of consumers agree ...

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In the sprawling city of Los Angeles, where the pace is as fast as the traffic once was on the 405, the once-reliable anchor of good customer service seems to be slipping away into the Pacific horizon ...

Opinions expressed by Entrepreneur contributors are their own. Positive customer service experiences can inspire emotional responses toward a business such as trust, gratitude and loyalty. Through ...

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

An intense level of customer focus is a trait you’ll find at any company known for world-class service. The only “problem” is that we don’t often get to peek at these companies specific practices: ...

Neobanks must shift their focus from adding new customers and products to meeting increasing customer service needs, according to American Banker. Less than half (47%) of 3,400 neobank customers ...

Six businesses were honored for their commitment to customer service at the Better Business Bureau of Southern Colorado‘s annual Night of Excellence gala, held Thursday evening at the Flying W Ranch.

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