Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

(Reuters) - ServiceNow Inc and Adobe Inc said on Tuesday they will make their software systems work together in an effort to improve apps used by customer service representatives. ServiceNow has long ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

Jive Software later this month will release a version of its enterprise social software tailored for customer service tasks, the first of what it expects will be multiple products designed for ...

AI writing tools can help deliver exceptional customer service. Here's how to do it. Exceptional customer support leads to many benefits for businesses, including reduced churn rate, increased revenue ...

ATLANTA …Â Telecommunications services provider BTI has implemented the eQuality software system developed by Witness Systems (NASDAQ: WITS) to capture customer ...

Why outsource customer service, tech support and outbound telemarketing to a call center when you don’t have to? Bring it all ...

The most important thing about your business is your customers. Customer service software allows you to support and strengthen customer relationships. Customer service management software (CSM) is the ...

We list the best customer database software, to make it simple and easy for you to better manage your customer details. The customer may not always be right - but they are always important. For that ...

Jeri Frank is the Co-Founder & CEO of STRATAFOLIO, a software solution for companies that own and manage real estate with NNN leases. When you’re researching new software to help your business run ...

Motorola announced that it has rolled out support for Jio's 5G on ten of its eligible devices sold in India via a software update. Stand-Alone (SA) 5G technology from Jio will support 11-13 5G bands.