Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

That’s how the Tricolor Holdings founder, in a secretly recorded August phone call, described the blunder that ultimately exposed what authorities allege was a more than $1 billion fraud.

Thomas J Catalano is a CFP and Registered Investment Adviser with the state of South Carolina, where he launched his own financial advisory firm in 2018. Thomas' experience gives him expertise in a ...

Data Descriptors, Scientific Data's primary article type, describe datasets. These must be made available to editors and referees at the time of submission and be shared with the scientific community ...

Republican lawmakers decry Intel's testing of Chinese-linked tools after Reuters report Republican lawmakers accused Intel this week of threatening U.S. national security after Reuters revealed the ...