Beyond generic: Why Gen Z’s desire for custom experiences makes luxury gifting a retention edge

Compartés reports Gen Z favors personalized gifting over generic items, valuing authenticity and emotional connection in ...

From Metrics To Meaning: CX Teams At A Crossroads In 2026

Explore 2026 CX predictions: budget cuts, AI risks, and metrics obsession. Learn how to modernize, upskill, and boost ...
Hosted on MSN

The real meaning of wealth goes beyond your bank balance

There Are Mystery Rings Around 500,000 Barrels on the Seafloor. They Shouldn’t Be There. Norway's mega wealth fund to reject Elon Musk's $1 trillion Tesla pay package Here’s What Is Changing With ...
Hosted on MSN

Customer Orders Construction Materials For Curbside Delivery, But They Actually Want The Items Delivered To Their Backyard

Imagine working for a delivery company, and a customer’s order is supposed to be curbside delivery. If the customer asked you to deliver the items to their backyard instead, would you do it or would ...
pulsetasmania

Ampol apologises after app-using customer wrongly reported to police for fuel theft

The customer fuelled up at Ampol on Davey Street in Hobart. Image / File Fuel station operator Ampol has apologised after their staff wrongly reported a Tasmanian customer to police for stealing fuel, ...