How much time do you spend writing and rewriting difficult emails? If you’re like me, it’s quite a bit. When someone doesn’t reply to my email, I tend to tell myself self-deprecating stories about why ...

Email marketing has gotten a bad rap. And it’s not because customers don’t love receiving emails (because they do) but because businesses have brutalized them with so much spam over the past few years ...

Employees are spending almost a third of their workdays reading and writing emails (28% according to a McKinsey study.)Add to that time spent searching through files and inboxes for information (19% ...

In construction, clear communication is as important as technical execution. Whether it’s notifying clients of delays, reporting material shortages, or requesting clarification from ...