SUNNYVALE, CA--(Marketwired - May 21, 2013) - KANA Software, Inc., a global leader in customer service solutions used by more than 900 organizations worldwide, today announced its KANA Enterprise ...
e& enterprise, is a specialized business vertical within e& focused on providing advanced digital solutions to transform the way companies conduct business. e& enterprise enables organizations across ...
SUNNYVALE, CA--(Marketwired - Jan 14, 2014) - The U.S. government's beleaguered launch of Healthcare.gov is destined to be remembered as one of the great failures in the history of government online ...
Chatbots have proven to be an extremely versatile tool. They're currently being used by a huge number of companies that operate within different industries. Not only this, these automated assistants ...
For as long as I can remember, BlackBerry has always hosted customer success stories on the company homepage and often I wondered how many people actually read them or even noticed they were there, ...
Automating customer service tasks, particularly those that require agents to speak with customers on the phone, is something of a holy grail in the enterprise. According to a survey by OnePoll ...
Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer ...
NEW YORK and LONDON, April 15, 2025 /PRNewswire/ -- PolyAI, a leading provider of AI agents for enterprise customer service, today announced the launch of its latest version of Agent Studio, the world ...
DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer service automation, announced today that it has raised $100 million in Series C funding. The round ...
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