Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Marketing software can help your business engage customers and connect with prospective buyers to grow your brand awareness and sales.

The economics of the software package era were interesting. Each version of a given software package was to be written, ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

Nearly every established seller of enterprise tools started marketing the same general-purpose AI agents that aim to handle everything from drafting emails to customers to resolving IT service tickets ...

Software is rapidly reducing operating expenses for businesses. The tailwinds undeniable fueling SaaS companies have led to ...

Google search scam alert: fake customer service numbers can give scammers remote control of your phone. Learn how to spot ...

For the first six months it was in business, London’s 1StopLaundry had one single customer – now they operate in 13 cities ...

City hall has revealed the price tag for software in the works for more than a decade that it now never intends to use – more ...

Recruiters are setting the record straight: candidates are not getting rejected because of automation, but because of the ...

Q3 2025 Earnings Call November 6, 2025 11:00 AM ESTCompany ParticipantsJohn McDonald - Founder, CEO, President ...