Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More It’s no secret that prioritizing customer success ties directly to ...

SAN FRANCISCO, Oct. 09, 2025 (GLOBE NEWSWIRE) -- Gainsight, the retention platform powering the world’s most customer-centric companies, today announced it has been recognized as a Leader in The ...

Taps Salesforce Trailblazer Community pioneer Erica Kuhl as Executive Vice President and General Manager to connect Community, Learning, and Product SAN FRANCISCO, April 30, 2025 (GLOBE NEWSWIRE) -- ...

NEW YORK--(BUSINESS WIRE)--inSided, the only customer success community platform built specifically for B2B software companies, announced today that it has formed a partnership with leading customer ...

For three years, startup JBara Software toiled in the 'customer success' software business, looking to management of existing clients for businesses focused primarily on acquiring new ones. As the ...

The software business model has changed and that change has put more emphasis on keeping customers and keeping them happy than in the past. Gone are the days when a software business could sell an ...

Gainsight and CEO Nick Mehta spent the better part of a decade working to popularize “customer success” as a software category, attempting to become its first billion-dollar startup. Now, Gainsight is ...

SAN FRANCISCO--(BUSINESS WIRE)--Gainsight, the Customer Success company, today announced it has signed an agreement to receive a majority investment from Vista Equity Partners (“Vista”), a leading ...

Vista Equity Partners hasn’t been shy about scooping up enterprise companies over the years, and today it added to a growing portfolio with its purchase of Gainsight. The company’s software helps ...

Customer retention is the difference between life and death for subscription businesses. Gainsight has closed $20 million in funding to help businesses keep their customers. Sign up here. The company ...

SAN FRANCISCO, April 30, 2025 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading Customer Success platform, today announced the acquisitions of Erica Kuhl Consulting and ModerateKit, and named ...