As contact centers increasingly adopt cloud technologies, migrating to the AWS cloud presents an opportunity for scalability, cost reduction, and improved customer experiences. However, many ...

With a reputation for delivering agile, client-centered solutions, GTS tailors its offerings to meet unique industry needs—an approach often beyond the capabilities of larger firms. As noted in ...

Several Organizational Appointments and Continued Investments Locally and Globally Deliver Distinctive Advantage to Ingram Micro and Channel Partners IRVINE, Calif. — Committed to being an ...

Three-year investment in technology, infrastructure and people includes a new AI Proving Ground lab environment, expanding the ATC’s existing test and development capabilities to help organizations ...

Global technology Solutions, Inc. (GTS), a force in revolutionizing customer experience (CX) and crafting AI-driven cloud solutions, is reshaping the contact center landscape through advanced AWS ...