is a senior editor and founding member of The Verge who covers gadgets, games, and toys. He spent 15 years editing the likes of CNET, Gizmodo, and Engadget. Amazon’s No. 1 bestselling printer is the ...

HP customers are showing frustration online as the vendor continues to use firmware updates to discourage or, as users report, outright block the use of non-HP-brand ink cartridges in HP printers. HP ...

HP has used its “Dynamic Security” firmware updates to “create a monopoly” of replacement printer ink cartridges, a lawsuit filed against the company on January 5 claims. The lawsuit, which is seeking ...

HP is pushing over-the-air firmware updates to its printers, bricking them if they are using third-party ink cartridges. But don’t worry, it’s not a money-grab, says the company – it’s just trying to ...

Update (9:30 PM, 9/15/2017): According to an HP spokesperson, this feature has not been reactivated. The statement provided to ET reads: "Earlier this week a media outlet in Europe inaccurately ...

Last Thursday, HP CEO Enrique Lores addressed the company's controversial practice of bricking printers when users load them with third-party ink. Speaking to CNBC Television, he said, "We have seen ...

HP is causing outrage after releasing software updates that stop some of its printers from printing if third-party ink cartridges are detected. As Ars Technica reports, HP's decision to do this was ...

HP has generated a massive backlash from the community following the latest software update for the printers, according to Ars Technica. Some users are complaining that they could no longer use ...

HP Inc. partners say all the hubbub surrounding a firmware update that prevented some cloned cartridges from working with HP printers misses the point: namely that off brand cartridges are breaking HP ...

Among paper, staples, hole punches, bindings and other accessories -- not to mention the cost of the printers themselves -- printing can cost your business a whole lot of money. In fact, print company ...

What just happened? HP has employed strict digital rights management measures for years to prevent people from using third-party or refilled ink cartridges in its printers. But some hackers have ...

HP printers are robust and reliable, but issues do occur at times, which can be fixed easily. Sometimes, the printer cartridge gets stuck, which not only disrupts the workflow but raises concerns ...