TurnKey Renovation Company has strengthened its reputation for customer-first service in the New Orleans area by announcing the addition of a 15-year Unlimited Wind Warranty. This extensive coverage ...

Hyundai AutoEver America suffered a data breach affecting 2,000 current and former employees, exposing names, Social Security ...

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

Airlines have certain obligations regarding refunds. Make sure you know how to get the best possible compensation.

I was pretty sure I was being pranked or scammed when a collections company called to inform me that I owed $15.23 in unpaid Oklahoma tolls.

A family in Raleigh, North Carolina recently learned a bitter lesson and lost more than $6,000 after what appeared to be a ...

Oklahoma Turnpike Authority should have an obligation to make a good faith effort to collect past-due tolls before they send Oklahomans to collections.

Most companies fail to deliver the empathy customers want, and that failure is costing them loyalty and growth. A global ...

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

Twilio’s 2025 AI Startup Searchlight Awards saw a record-breaking 750+ applicants that chose Twilio as the communication ...

Former Disney, Meta, and HPE executive joins NiCE to head Global Customer Operations, advancing operational excellence and accelerating the company’s AI-first customer experience strategy. HOBOKEN, N.