Roughly a third of the time, returns don’t make their way to another consumer. Because frequently, it’s not worth reselling.

With the holiday shopping season wrapping up, New York officials are urging consumers to review store return policies closely ...

Though product returns come with an environmental cost, consumers and companies are working to minimize the negative impacts.

As the holiday shopping season winds down, the New York Department of State’s Division of Consumer Protection is reminding consumers to review refund policies.