Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna, and ...
As a guiding framework, Information Technology Infrastructure Library (ITIL) functions to help IT services keep pace with the organization’s needs and goals. As the spread of digital transformation ...
As IT services have become an integral means of conducting business and governing, user expectations for availability, reliability and stability increase. The IT Infrastructure Library (ITIL) ...
Read complete transcript of the discussion. Find it on iTunes/iPod. Learn more. Sponsor: LogLogic. Implementing best practices from the the Information Technology Infrastructure Library (ITIL) has ...
A couple of newsletters ago, I pointed you to a story in Network World about the career pressures network execs are faced with today. The article says there are many advances that net execs find ...
With revenue expected to exceed R$1,6 billion this year, M. Dias Branco, a manufacturer of pasta, cookies, and wheat flour, has just taken a decisive step toward improving the management of its IT ...
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