While generative AI is about making new things, predictive AI is about making informed guesses about what’s coming next, backed by solid data analysis. It’s less about flair and more about reliable ...

Target rolled out new customer service training for the holiday season as the retail giant works to boost sales and improve shopper experiences during the critical revenue period.

The conversation around AI should go beyond productivity and explore how it can enhance the quality of work while also supporting personal well-being.