The Windows Support Alert Tech Support Scam is an web browser tech support scam that displays an alert that states your system had detected unusual activity and that you should call the listed phone ...

BBBs, FTC and FBI warn consumers not to call or click. — -- A new study of online “tech support” scams shows that millennials – not the elderly – may be hardest hit by the widespread frauds, and ...

Tech support scammers are modern-day con artists, preying on our deepest technological fears and vulnerabilities. Tammy of Flagler Beach, Florida, recently reached out to us with a concerning email: ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Working in IT and related fields is a thankless job. The average person seems to believe that anyone working in tech support is just some nerd who must be tolerated when your computer stops working ...

Forbes contributors publish independent expert analyses and insights. I write about the broad intersection of data and society. Machines are getting better and better at understanding human ...

Don Reisinger is fed up with tech support and he has a list for companies to follow to improve their customer service. CNET contributor Don Reisinger is a technology columnist who has covered ...

Problems create tension. When our world is out of harmony, humans are incentivized by our brains to find a solution. When we succeed, an influx of dopamine crashes into the nucleus accumbens in our ...

Chances are you’ll be receiving something tech-related over the holidays, so what are you going to do if you have no idea how to set it up and use it? Or what if you’re having issues with that new ...

This real-world example of a job description for a Technical Support Manager can help you create a job posting that will attract highly qualified candidates. It’s also useful in crafting a resume that ...

The System Support Alert tech support scam that displays a popup that pretends to be a Windows Defender alert. This fake alert then states that your computer is infected with the Zeus virus. The ...

Financial Operations IT provides technical support for members of the Office of the Controller and the Office of Financial Operations. We are available to help troubleshoot issues related to software, ...