Configit forecasts that 2026 will mark a pivotal year for discrete manufacturing as artificial intelligence becomes deeply ...

Effective knowledge management is crucial for successful AI. Here’s how organizations can optimize to improve AI-enabled customer service interactions. Organizations everywhere are understandably ...

Knowledge is power in the business world. It is the driving force behind innovation, growth and success. But knowledge is not something that can easily be bought or replaced—it must be carefully ...

Nearly nine out of ten companies use artificial intelligence, but most are still experimenting. AI agents are gaining ...

In the dynamic environment of call centres, the efficient management of information can significantly enhance service delivery and customer satisfaction. Knowledge sharing technology plays a pivotal ...

"Getting stakeholder buy-in before rolling out something new is critical in receiving the proper deployment and integration you require," says Aleysa Nasimova, Senior Director & Associate General ...

Executives are laser-focused on optimizing their most valuable assets – people, intellectual property, and proprietary technology. But many overlook one asset that has the power to drive revenue, ...

Nuclear knowledge management and human resources development present both challenges and opportunities for the nuclear industry due to its unique nature and evolving global landscape. Opportunities ...