Over the years, Facebook has been engaging in platform wars wherein they eagerly set forth features to attract more users. They even had to upgrade their monetary incentives to pull more creators to ...

Facebook has announced a lot of new features during this past week. Now, the company is unveiling the latest patch of updates on its efforts to build a better platform for creators and communities.

Good customer service teams can help maintain healthy customer relationships and build back any trust that may have been lost due to a poor experience. Conversely, a bad support team can have the ...

A responsive chat widget inserts real time customer support into checkout, answering customer inquiries at the moment uncertainty appears. This swift interaction raises average order value, improves ...

Hit up Packers reporter Tom Silverstein with questions during the Nov. 10 "Monday Night Football" game vs. the Philadelphia ...

The Cuyahoga County Office of Child Support Services has launched new online tools for document signatures and live chat, aimed at making the agency more accessible and easier to use for parents and ...

PORTLAND, Ore.--(BUSINESS WIRE)--Customer engagement company Airship today announced the availability of Airship Live Chat — the industry’s first two-way chat solution that leverages the power of a ...