The prestigious 2025 International Customer Relations Excellence (CRE) Awards, presented by The Asia Pacific Customer Service Consortium, have honoured Trip.com with wins in the categories of Contact ...

More than a third of people experienced a problem with their most recent parcel delivery across a market that is “broken”, ...

Amtrak said ridership decreased 3.9% on its only east-west train through Springfield. The long-distance Lake Shore Limited had 382,881 passengers in 2025, down from 398,420 in 2024. The train didn’t ...

The Michigan Public Service Commission wants to ensure DTE's costs of serving a data center for Oracle and ChatGPT creator ...

Dear Cookie: I agree with you. This is not great customer service. Moreover, while the baker may have to eat the cost of the ...

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