TORONTO – Microsoft has sued a California-based firm for trademark violation and deceptive business practices in an effort to crack down on tech support scammers using the tech giant’s name to trick ...

Microsoft is on a roll lately, delivering new and updated solutions such as an improved Teams experience and the company’s AI assistant, Copilot. As a result, many organizations have now standardized ...

A joint operation by Amazon, Microsoft, and the Central Bureau of Investigation (CBI) of India has resulted in the arrest of several fraudsters who ran fake tech support call centers. The scammers, ...

Gripe Line reader Dave recently became entangled in a particularly frustrating experience with a Microsoft tech support chat bot that left him angry and in disbelief. “I recently upgraded my computer ...

Microsoft promises to pay a financial penalty if it doesn't reach its service-level goals for its new Premier Mission Critical Support service Microsoft for the first time has said it will pay a ...

For years, Microsoft Unified Support operated as the de facto model for enterprise IT—slow (or sluggish) , expensive, and often rigid by design. But a new generation of organizations is reassessing ...

The racket used fake security alerts and fabricated FTC violation warnings to pressure victims into paying large sums through cryptocurrency.

If there is one corporation that is targeted by scammers more than anyone else, it is Microsoft. From customer support scams to impersonation and phishing attacks, the company’s services are ...

Configuration mistakes by staff can be a huge embarrassment to organizations, defeating even the biggest IT security budget. Often these mistakes result in databases of sensitive information being ...