A draft of Salesforce's internal business plan discusses integrating Slack, Tableau, and MuleSoft with its main products. Salesforce has faced criticism of its acquisition strategy, and just ...

In the high-stakes world of telecommunications, the ability to adapt and innovate is not just a competitive advantage; it's a matter of survival. Legacy systems, data silos, and rigid architectures ...

‘The real benefit is the ability to understand how all of the (Salesforce Customer) 360 products work together,’ MuleSoft channel chief Dan McAllister says. A combined partner program for Salesforce ...

Forbes contributors publish independent expert analyses and insights. I cover how technology helps business compete. In an industry which tends to chase the shiny new thing, you’d be forgiven for not ...