Public health nutritionist with 20+ years at Which? and the NHS delivering evidence-based food and nutrition insights. Poor customer service from energy and broadband firms is costing customers ...

The jamboree firms displayed during customer service week did not align with the daily treatment of customers, writes ARINZE NWAFOR Stakeholders have expressed increasing frustration with the quality ...

Canadians are losing their cool with bad customer service. Nearly a third of Canadian consumers — 32 per cent — believe that businesses pay less attention to providing good customer service, up from ...

PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Nearly all consumers say they were dissatisfied with their experiences as customers in 2021, according to the 2022 Global Consumer Trends report from Qualtrics ...

When it comes to companies we dread dealing with, we all know who they are. Let's put it this way, would you rather go to the Apple Genius Bar to fix something with your iPhone or to the Bank of ...

Poor customer service kills sales, according to the results of a new survey of 10,000 people worldwide, conducted by American Express. In all, 57 per cent of the 1,001 Canadians who responded to the ...

According to the Institute of Customer Service (UKCSI), satisfaction with customer service is at its lowest in nearly a decade. Sectors like utilities, transport, insurance, and service have all seen ...

Bad customer service may not be a universal issue - it could be specific to you. Yahoo Finance’s Melody Hahm, Zack Guzman, and Sibile Marcellus break down the details.

Good customer service. One of the most important undervalued things on earth, as far as I'm concerned. Good customer service can make your day. Bad customer service can ruin it. There's a lot of talk ...

One in three Australian consumers are not loyal to any business and a further 40% are turning away in droves, with poor customer service the key driver, according to new research. Research published ...

The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results. A Perimeter Aviation ...

In this case, the “reward” is one you must demand in exchange for putting up with awful customer service. In a Star-Tribune column, John Ewoldt explains his counterstrategy in the all-too-common ...