Retailers are using Leap and Endear to turn physical stores into relationship-building hubs, unifying customer insight across ...

PRESSADVANTAGE – Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of ...

Turns out the biggest win in digital transformation wasn’t adding shiny tools — it was ditching the extras so people could ...

Cyber-attacks on UK retailers are rising at an unprecedented rate, with major incidents now a routine threat to operations, ...

Patchworks released new figures showing how broken connections across retail tech stacks are draining money and time. The ...

Harmony Choice is set to take place on 20 November 2025 in Nairobi, Kenya, as an exclusive industry gathering designed to ...

Investment will deepen product offerings and deliver next-generation solutions to an underserved museum market ...

With retail sales forecast to rise just 3.6%, the weakest holiday growth since 2020, every margin point matters. Returns climbed 28% last year, and chargebacks surged 40%, forcing retailers, logistics ...

PRESSADVANTAGE – Rocket CRM has announced the introduction of its new Missed Call Text Back system, developed to enhance customer engagement, ensure timely responses, and minimize potential ...

With a portfolio of 65 brands, 300 physical stores and 19 direct-to-consumer ecommerce brands, Brand Collective is one of ...

Five9 introduced new AI-powered capabilities to its Genius AI suite on Nov. 18 at its CX Summit 2025. The company said the ...