Last month, I had a long conversation in a bar with my friend Bryan about whether or not he should tell his girlfriend he loved her. "In reality," he said, "I would have said it two months ago. But I ...

There’s a common malfunction that occurs when well-intentioned people open their mouths to say no: The word “yes” tumbles out instead. We’ve all been there, says Vanessa Bohns, department chair and ...

I remember the first time I had the opportunity to say it in a professional setting. I was in my mid-20s, working as a manager. Our team was in the middle of a major campaign, and my boss asked if I ...

While saying "no" can be empowering and liberating to some, for others it can be intimidating or uncomfortable. At times society teaches us the word “no” is impolite and inconsiderate. We feel more ...

Many of us have a tough time saying “no,” whether at work or in our personal lives. We end up agreeing to too many requests and juggling too many things, mainly because we want to be liked. We fear ...

Many people seem to find saying “I’m sorry” an extremely difficult thing to offer, even when they believe themselves to be guilty of some wrongdoing. These individuals either will not or cannot bring ...