Heavy-duty repair shops credit ease of use, industry expertise, and measurable ROI for highest satisfaction scores LAS VEGAS, ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

The economics of the software package era were interesting. Each version of a given software package was to be written, ...

Plumbing and heating merchant and distributor APP Wholesale has cut its delivery failure rate to below 1% and reduced mileage ...

A new wave of Los Angeles B2B startups is succeeding by building laser-focused products that solve ultra-specific, high-value ...

Timocom HERE 15x10cm HERE Technologies and TIMOCOM TIMOCOM, a pioneering European freight marketplace provider with more than ...

In a new reality where the widespread use of LLMs has fundamentally altered what users expect from software, ISVs have to ...

In today’s hyper-connected logistics and supply chain ecosystem, businesses can’t afford to operate in isolation. Whether you ...

Agencies can apply artificial intelligence more strategically by unifying Contact Center as a Service solutions and customer ...

Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event within Freshservice, the AI-powered IT management platform, that make it easier for teams to resolve issues ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...