DoorDash Inc. on Wednesday said it had joined forces with OpenAI to allow people to shop for groceries in ChatGPT and check ...

Instacart had drawn criticism for testing an AI-based system that enabled retailers to charge different prices for the same ...

Instacart will no longer let retailers use its AI-driven software to run price tests following criticism over different ...

Ten26 LLC has launched CartSparker, a conversational AI that recovers abandoned Shopify carts through direct shopper ...

Instacart will end a program that set different prices for the same items sold at the same store after a report on the experiments triggered criticism.

If you’re going online to buy some last-minute gifts this holiday season, there’s a chance the price you pay will be influenced by what’s known as “surveillance pricing.” Some retailers are using ...

Instacart is ending a program where customers saw different prices for the same product ordered at the same time from the same store.