In our global, digital world, there are people working and shopping online and surfing the Web for information 24/7. This often means that customers are seeking to contact or obtain help from a ...
SAN FRANCISCO - Twilio Inc. (NYSE: NYSE:TWLO), a leading customer engagement platform, has announced the introduction of two new features within Twilio Flex (NASDAQ:FLEX), its cloud-based contact ...
In an uncertain economy, excellent customer service is paramount because customers must make tough decisions about where they spend their tighter budgets. Companies that recognize that and prioritize ...
TORONTO, May 6 2024 /CNW/ - TELUS is pleased to announce its new generative AI (GenAI)-powered customer support tool for TELUS.com – one of the first customer-accessible GenAI solutions from a ...
Even in the product-led era, as a business owner, your job doesn’t end with building a solid product and releasing it to the public. Taking that extra step to build brand loyalty makes customers ...
Meet Plain, a new startup that wants to reinvent support tools. While the customer support space is a competitive industry with big tech companies like Intercom and Zendesk, Plain believes it has a ...
SINGAPORE, SINGAPORE / ACCESSWIRE / May 23, 2024 / YCloud, a leading service provider specializing in leveraging WhatsApp for business, announces the enhancement of its marketing, sales, and customer ...
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