The federal government—which has a "near monopoly" on the worst customer experience—would be wise to invest early in new technologies like artificial intelligence and augmented or virtual reality if ...

In the last decade, advancements in technology have reshaped how retail companies do business. Following COVID-19, new and immersive technologies like virtual reality (VR), extended reality (XR) and ...

It seems like every year since the pandemic began, experts in retail and ecommerce have encouraged brands to focus and evolve their digital offerings. And it makes sense why: that initial investment ...

Brands are constantly seeking innovative ways to connect with their audiences. Today, virtual reality (VR) and augmented reality (AR) are no longer just futuristic concepts. They are powerful tools ...

Virtual technology has existed for more than 50 years. However, augmented reality (AR) and virtual reality (VR) have only ...

Contact center agents have tough jobs – talking to people who are confused or frustrated and trying to solve their concerns while also maintaining a position as the public face of the company and also ...

SAN FRANCISCO--(BUSINESS WIRE)--Sandbox VR, the leader in virtual reality gaming, is excited to announce the latest experience created by its in-house AAA gaming studio. Seekers of the Shard: ...

Security Council members recently immersed themselves into the lifesaving work of the Blue Helmets through virtual reality as they prepared to review a peacekeeping situation. Hosted by the Department ...

When I first started teaching online nearly 20 years ago, everything was done through Outlook. No learning management system. No Zoom. No interactive tools. If you wanted to make something visual, you ...