Lauren Edney was puzzled to receive a "payment reminder" text message from Access Canberra on December 9. regarding a pending ...

HM Revenue and Customs (HMRC) has issued a warning after more than 4,800 self assessment scams have been reported since ...

The simple truth is that the mobile era didn’t kill direct marketing, but it just showed which channels actually work when ...

Airtel has partnered with Google to introduce Rich Communication Services (RCS) for its users in India, offering WhatsApp-like features within the default messaging app. With double-tick delivery ...

"Phishing-resistant MFA is the gold standard for security," according to Microsoft's threat intel team. "No matter how much the cyber threat landscape changes, multifactor authentication still blocks ...

What’s in the cards for customer communications in 2026? The way businesses connect with customers is changing. New channels, smarter technology, and rising expectations are rewriting the rules of ...