Data has no intrinsic value. It should be shaped, structured and interpreted before it becomes actionable. The journey from ...

NTT and NTT DOCOMO developed a model that uses behaviour patterns to predict intent and sharpen customer insight.

Behavior-tracking software firm Amplitude Inc. today announced the launch of AI Feedback, a customer feedback engine using ...

We’ve been aiming customer marketing at the wrong target. Most teams treat it as an advocacy program—a place to collect case ...

Overview:  Smart-tech transformation is now essential for businesses seeking speed, efficiency, and long-term growth.True ...

ThreatBook, a global leader in threat intelligence-based cybersecurity solutions, today announced that for its Threat ...

PROS Holdings, Inc. (NYSE: PRO), a leading provider of AI-powered SaaS pricing and selling solutions, today announced it has been named a finalist for the Dynamics 365 Sales and Customer Insights 2025 ...

It’s tough out there for a customer journey mapper, at least one who is still clinging to the old or legacy ways of ...

LexisNexis Risk Solutions has announced the launch of Medical Insights from LexisNexis® Health Intelligence. The new functionality of the Health Intelligence platform standardizes and extracts key ...

Infios, the global provider of intelligent supply chain execution, has been recognised in the 2025 Gartner Peer Insights ...

Constructor, the leading AI-powered search and product discovery platform for enterprise ecommerce companies, has unveiled its AI Product Insights Agent (PIA), a virtual "product expert" on retail ...

Intuit launches AI agents in UK to automate bookkeeping, customer management and financial analysis for small businesses ...