Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Rogers customers tell CBC’s Go Public they’re frustrated after spending hours on hold trying to resolve basic issues.

NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely ...

Exotel’s new platform, Harmony, is designed to give enterprises a unified view of customer conversations across all channels, ...

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

STATEN ISLAND, N.Y. — Select commuters can get a free OMNY card as the Metropolitan Transportation Authority moves away from MetroCards. Starting Tuesday, the MTA is offering to waive all fees for the ...

Discover how AI can boost your income through side hustles, business services, and smart investing — no tech background or ...

The absurdity of your situation might make a good punchline in a Nikki Glaser joke. I can only imagine what she might have to ...

Treat TPMS service like a lesson plan. Educate customers, diagnose issues, and replace sensors before problems start.

Toyota is recalling more than 126,000 vehicles because of engine issues, according to the National Highway Traffic Safety ...