Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Dear Eric: My closest friend of many years has recently revealed the sad news that she has terminal cancer. She is one of ...

But the good news is that these increases are often negotiable, as long as you talk to the right person. Take it from a ...

Rogers customers tell CBC’s Go Public they’re frustrated after spending hours on hold trying to resolve basic issues.

“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...

I tested Sezzle’s customer service chat—real people, fast help, and secure support that actually solves problems. Here’s what really happened.

NEW YORK, Nov. 17, 2025 (GLOBE NEWSWIRE) -- CallRevu, the industry leader in automotive communication intelligence, announces the launch of The Doug Horner Show, an original series spotlighting timely ...

Exotel’s new platform, Harmony, is designed to give enterprises a unified view of customer conversations across all channels, ...

Companies aren’t just shrinking products, they’re shrinking service too — less housekeeping, weaker rewards, and more ...