Sending emails is so common today that you might not think much about it. Still, knowing how to write an email introduction is essential, especially if it’s going to a new business contact. You don’t ...

Smart job seekers pave the road to success with a series of well-crafted letters or emails. These are the letters that create networking opportunities, accompany your résumé, keep hope alive when you ...

Owning a business that has grown steadily may require expansion to satisfy current demand and widen your customer base. After you complete your research and finalizing your plans, your employees must ...

Salespeople, recruiters and managers all need to communicate quickly and effectively. But that is often a challenge. Most professionals have a range of other tasks on their to-do lists besides tending ...

When you’re looking to impress a potential employer and land a new job, how you write an email cover letter matters. Regardless of the way you send it, the words within your cover letter create the ...

Apart from traffic, stubbed toes and spoiled milk, there are few things in life more frustrating or discouraging than cold email outreach. More often than not, you’ll either rejected outright or ...

Say you just got interviewed and want to cement a good impression — or make up for a less-than-perfect performance. Try writing an interview thank-you email. Following up an interview with a concise ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. Customer communication during COVID-19 is critical. Important ...

Did you know that thank-you notes are so important that they have their own “National Day” on Dec. 26? This sleeper of a December holiday may not be well known, but the significance of expressing ...