15 Centre for Health Services & Nursing Research, Catholic University Leuven, Leuven, Belgium 16 Center for Health Outcomes and Policy Research, University of Pennsylvania School of Nursing, ...

Patients, clinicians and managers all want to be reassured that their healthcare organisation is safe. But there is no consensus about what we mean when we ask whether a healthcare organisation is ...

5 Department of Health Policy and Management, Harvard School of Public Health, and Brigham and Women's Hospital, Boston, Massachusetts, USA 6 Department of Health Policy and Management, Johns Hopkins ...

1 Department of Pediatrics, Perinatal Institute, James M. Anderson Centre for Health Systems Excellence, Cincinnati Children's Hospital Medical Center, Cincinnati, Ohio, USA 2 Associates in Process ...

2 Professor of General Practice, Department of General Practice, University of Antwerp, Universiteitsplein 1, 2610 Antwerp, Belgium 3 Professor of Quality in Health Care, Clinical Governance Research ...

This example provides a summary of a real case that occurred in a hospital and the failure to learn from the incident in spite of a root cause analysis. In a large acute hospital, a patient underwent ...

1 Industrial and Systems Engineering, University of Wisconsin-Madison, Madison, Wisconsin, USA 2 Psychology, University of Wisconsin-Madison, Madison, Wisconsin, USA 8 Pediatric Critical Care, ...

Correspondence to Dr Ian Leistikow, Medical Specialist Care, Dutch Healthcare Inspectorate, PO Box 2518, 6401DA Heerlen, The Netherlands; ip.leistikow{at}igz.nl The purpose of these systems is also ...

Objectives: To conduct a multicentre study on adverse event and near miss reporting in the NHS and to explore the feasibility of creating a national system for collecting these data. Design: ...

Dr P Lagerløv, Department of Pharmacotherapeutics, University of Oslo, P O Box 1065 Blindern, N-0316 Oslo, Norway per.lagerlov{at}netcom.no Background—It is difficult to put research findings into ...

Research questions The paper explores which type of quality aspects (structure, process, outcome) most strongly determines patients' overall assessment of healthcare, and whether there is a variation ...

Kings College London, NIHR Kings Patient Safety and Service Quality Research Centre, Strand, London, UK Correspondence to Nicola Mackintosh, Kings College London, NIHR Kings Patient Safety and Service ...