GetVocal announced a $26 million Series A on Nov. 18, led by Creandum with Elaia and Speedinvest, bringing total funding to ...

The Waste Connections team needed a platform that could modernize the customer experience. They turned to Webflow.

Adobe has unveiled a new class of AI coding agents within AEM that are designed to work directly in the developer workflow.

AI can guide the purchase — but emotion seals the bond. Brands that spark joy and connection earn loyal customers for life.

Ignite revealed agents that automate routing, triage, logic repair and onboarding—reshaping how CX teams scale.

Google’s newest model brings deeper reasoning, multimodal intelligence and agentic automation—resetting expectations for what ...

Leading platforms report significant AI uptake. 8x8 cited a 75% year-over-year increase in contracts for their Intelligent ...

Five9 introduced new AI-powered capabilities to its Genius AI suite on Nov. 18 at its CX Summit 2025. The company said the ...

When it comes to customer service and customer experience (CX), the emergence of AI has made quite an impact in the contact ...

Global brands gain access to integrated customer experience management through expanded strategic alliance announced in New ...

CXP turns every customer interaction into governed, intelligent action by unifying interactions, systems, and data across voice and digital channels. NEW YORK, Nov. 19, 2025 (GLOBE NEWSWIRE) -- ASAPP, ...

AI-powered results reshape how customers search, evaluate and click. Marketers who adapt early will own the next era of ...