As AI agents negotiate purchases and pool consumer intent, retailers face a new era of automated pricing, shifting loyalty, ...

Consumers are rapidly adopting AI-powered shopping tools, but many retailers are slow to respond — widening the gap between ...

E-commerce marketplaces are driving growth in refurbished and secondary tech, enabling profitable resale models that extend ...

E-commerce marketplaces are driving growth in refurbished and secondary tech, enabling profitable resale models that extend device life and reduce e-waste. Consumers are rapidly adopting AI-powered ...

Retailers face rising tariffs and shifting trade policies. Agile, data-driven supply chains can help reduce risks, protect profits, and support long-term growth. Cyberattacks on SMBs have nearly ...

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

E-commerce in 2025 will face significant challenges, from ongoing supply chain disruptions and increasingly sophisticated cyberattacks to intensifying competition for customer trust and loyalty. At ...

Online shopping returns cost retailers billions of dollars, pump tonnes of carbon dioxide into the atmosphere, and dump billions of pounds of waste into landfills, according to a global plastics ...

Artificial intelligence (AI) is driving more innovation in e-commerce, turning what was once an intriguing concept into a must-have competitive advantage. No longer just a tool for efficiency, AI is ...

If you do electronic marketing of any kind, you’ve been a captive audience to the ever-changing requirements of the federal Telephone Consumer Protection Act, known familiarly as the “TCPA.” But now, ...

Mobile shopping apps have, in the midst of the pandemic, become central to online retail operations, and they’re clearly here to stay. In fact, by 2021, mobile e-commerce, or m-commerce, sales are ...

Retailers are under pressure to deliver fast, personalized customer experiences (CX) at scale. Many are exploring generative AI (GenAI), but few have successfully implemented it in ways that enhance ...