The deadline to make a claim in the $177 million settlement is coming soon. Here's what customers should know.

AT&T will erect a new light standard with a cellular antenna attached on property owned by Highlands School District. The Harrison Township commissioners voted 4-0 at its October meeting to approve a ...

Dear Eric: This is in response to “Need Help”, who encountered trouble understanding customer service reps. I worked in a call center, international department until my retirement. Because every phone ...

AT&T (T) and other rival phone carriers are currently benefiting from a major shift in customer behavior that is boosting their profits. Consumers nationwide are cutting the cord on traditional ...

T-Mobile will soon pull the plug on a yearslong offer customers love. T-Mobile has quietly been planning major changes for its customers as it prepares to usher in new corporate leadership. Starting ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps. Related Articles Asking Eric: Should I try to be friends with my ex-wife? I think she’s ...