WE always are in need of services from government offices and it can be a frustrating experience for citizens who need those to get a great service. Personally, I have suffered the same fate and ...

Businesses need more than a good product or service to attract customers and keep them coming back for more. Good customer care encourages loyalty and makes customers want to spread the word about a ...

The healthcare industry in Kenya remains a towering exemplar of the most pathetic customer care service anywhere in the world. [Courtesy] No institution can thrive without a robust customer care ...

Restaurants employee a variety of staff members, including hostesses, wait staff, table bussers, bartenders, food preparation professionals and cashiers. To provide a high level of quality customer ...

It's easy to overlook customer care services. In the grand scheme of your operations, it seems like a small piece of a much larger puzzle. However, inbound customer care is critical to the reputation ...

TRUMBULL, Conn.--(BUSINESS WIRE)--Retailers know that poor customer service can impact satisfaction and reduce sales. But nearly half of retailers (42%) say there’s a lack of qualified workers 1 and ...

MALLOW Chamber of Commerce in association with Failte Ireland will run a customer service refresher course in the Hibernian Hotel on Tuesday March 23 from 6.30pm to 9pm. The course is open to staff of ...

Improving customer service is among the most important steps to bringing more value to your customers. A recent study by Dimensional Research found that over 50% of customers make additional purchases ...

Dar es Salaam — LACK of customer care skills has been cited as one of the major bottlenecks facing many local companies to perform well, both locally and internationally. The Director of East Coast ...

May 4, 2001 11:42: Borough retailers and traders have the chance to prove their customer care skills in an annual award scheme coming up later this month. Over the last two years the town centre has ...

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