ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, ...

New York, New York – November 17, 2025 – PRESSADVANTAGE – Silverback AI Chatbot has announced the release of its “AI ...

Another business that sees CRM as a crucial link between it and its customers is Honeylove in Los Angeles. While the women’s ...

In customer experience (CX), AI is increasingly deployed across every touchpoint, from initial customer inquiries to complex ...

The alternative—treating all verification as equally rigorous or equally lax—creates waste. Over-verification drives away ...

The future of IT is not about proving innocence; it is about designing systems so robust that innocence never needs proving.

Groww CEO Lalit Keshre’s first shareholder letter lays out a long-term, customer-first roadmap driven by product expansion, ...

NICE sits at the center of two critical enterprise markets: customer experience and financial crime prevention. This piece breaks down what is changing inside the business and why its next phase of ...

AI Impact spotlights LLM limits, new AI strategies, key exec moves, scientific breakthroughs and upcoming Newsweek webinars.

Both Walmart and Target are preparing for leadership changes at the top, yet Walmart’s incoming CEO has wind at his back, ...

Panera Bread is launching a multimillion-dollar initiative to overhaul its operations to boost traffic and reverse years of ...

Daryl and Amy Woldt have continued to grow the family's farm business and recently added a store, run by their youngest ...