Business leaders focused on customer experience (CX) have begun to turn their attention to agentic AI to drive impact, but many still struggle with necessary data access and a lack of confidence in ...

IBM (NYSE:IBM) beat third-quarter expectations as strong performance in its Infrastructure and Automation divisions successfully offset a surprising slowdown in key software segments like Red Hat. • ...

GREENVILLE, N.C. (WITN) - A business that made headlines for flying a giant American flag is now drawing attention for another reason. Tuesday makes it day three since Alex Naoum, a Greenville ...

PHOENIX — Valley businesses that rely on customer traffic in primarily Latino communities said they’ve noticed a drop in people attending events, brick-and-mortar stores, and restaurants amid a ...

The revival of the Honda Prelude has turned into something of a sensation: customers are queuing, dealers are scrambling, and Honda itself admits it never anticipated quite this level of demand. In ...

LONG BEACH, Miss. (WLOX) - In this week’s “Behind the Business,” we’re in Long Beach, where a former educator’s teaching career became a work of art— literally. So much so, she created a space where ...

Abstract: From market research and forecasts conducted by Adroit Market Research at the end of 2021, it has produced rapid growth rates in the global Metaverse market, including Southeast Asia. PT.

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

A lean business model is an approach to business development that focuses on creating value for the customer while minimizing waste within the organization. This model derives its core principles from ...

The Canvas concept in business refers to a visual chart that outlines a company’s business model elements. Much like an artist’s canvas, which serves as the foundational layout for a painting, a ...

MindMap: Find the customer segments that value your brand most. New feature identifies a brand’s top U.S. psychographic match from 189 profiles while enabling marketers to talk to the customer. The ...